Tuesday, April 8, 2008

My plan to catch up on Battlestar Galactica didn't work out so well. As of Friday night when the new episode aired, I had all of the episodes I'd missed recorded. I went through the DVR with a check list, and they were all there. However, by yesterday afternoon when I settled down to start watching them, six of the twelve were gone, along with the new episode of Doctor Who.

Comcast refunded us $13 and apologized profusely for this known problem. Of course, that doesn't give me back all the episodes I lost, nor does it stop it from happening again at random times in the future. In fact, the only way to deal with the problem is to keep a "canary" show or two on the DVR and watch it like a hawk. If the canary show vanishes, then the DVR is broken again, and we need to call Comcast.

1 comment:

  1. You thought it was comcast's fault? I immidiately suspected the camillia bush...